Biography of Mike Hayford: Founder and CEO of NCR Corporation -Entrepreneur
Story of Mike Hayford:
A Journey Begins
Mike Hayford’s professional story begins with a strong academic foundation. He
earned his Bachelor's degree in Accounting and Computer Science from the
University of Wisconsin-La Crosse, followed by an MBA from the prestigious
Kellogg School of Management at Northwestern University. These qualifications
laid the groundwork for a career that would see him lead major transformations
in the financial and technology sectors.
Rising Through the Ranks
Before joining NCR Corporation, Mike built an impressive resume with key roles
in the financial technology world. He held C-suite positions, including Chief
Financial Officer at FIS, a Fortune 500 financial technology company. He also
served as President and Chief Operating Officer at Metavante Technologies,
where he played a major role in its merger with FIS, creating the world's
largest financial tech firm at the time.
Entering the World of Investment
In 2015, Mike co-founded Motive Partners, an investment firm focused on
technology-enabled companies in the financial services sector. As a Senior
Advisor, he guided businesses that impacted how people bank, shop, and travel.
This role further strengthened his vision of how technology could transform
customer experiences.
Taking the Helm at NCR
In April 2018, Mike took on a new challenge as the CEO of NCR Corporation, a
138-year-old enterprise technology company headquartered in Atlanta, Georgia.
He immediately began steering NCR towards a new direction—one focused on
digital transformation and building a culture centered around customers and
innovation.
Leading a Transformation
Under Mike’s leadership, NCR shifted from being a traditional hardware business
to becoming a software-led, “as-a-service” company. He introduced a
customer-first mindset across the organization and focused on enhancing
services in banking, retail, and restaurants. His goal was to simplify
operations for NCR’s clients while improving their digital capabilities.
Culture of Transparency and Vision
Mike emphasized open communication within the company and with the market. He
regularly shared NCR’s strategies and future plans, reinforcing trust among
stakeholders. Transparency and clarity became defining traits of his leadership
style, helping create an engaged workforce and loyal customers.
Recognition Beyond the Boardroom
Mike’s expertise was acknowledged beyond the corporate world. In 2022, he was
appointed to the President’s National Infrastructure Advisory Council (NIAC),
which advises the White House on ways to strengthen the security and resilience
of the nation’s critical infrastructure. His commitment to public safety
extended to serving on several local boards in Atlanta, including the Police
Foundation and the Georgia Tech Advisory Board.
Building on Strong Foundations
Throughout his time at NCR, Mike continuously aimed to create a future-ready
business. He invested in self-checkout technology, digital banking tools, and
innovative payment systems. His leadership helped NCR better serve millions of
transactions daily around the globe.
A Graceful Exit
In October 2023, after more than five years as CEO, Mike announced his
retirement following the successful decision to split NCR into two independent
companies: NCR Atleos, focusing on ATMs, and NCR Voyix, focusing on digital
commerce. This strategic move aimed to sharpen focus and create two specialized
companies, each poised for future growth.
Biography of Mike Hayford: Founder and CEO of NCR Corporation -Entrepreneur #shark tank#startup#age#net worth#Investor#NCR Corporation story#Mike H
Farewell with Confidence
As he stepped down, Mike expressed his pride in the teams and progress made
during his tenure. He believed that both Atleos and Voyix had strong
foundations, capable leadership, and dedicated employees who would carry the
vision forward. His legacy, he hoped, would be one of teamwork, customer focus,
and continuous innovation.
Words of Gratitude
Mike’s impact didn’t go unnoticed by his colleagues. Tim Oliver, set to lead
Atleos, and David Wilkinson, the future CEO of Voyix, both shared their
appreciation. They credited Mike for his mentorship, vision, and people-first
leadership, expressing their hope to live up to the example he had set.
What NCR Stands For
NCR Corporation, under Mike’s leadership, became a global leader in running
technology platforms for self-directed banking, retail, and restaurants. With
around 38,000 employees worldwide, NCR continues to be recognized for its
ability to connect and manage critical operations for businesses of all sizes.
Managing Risks and Opportunities
The company’s evolution wasn't without its challenges. Like any major
corporation, NCR faced various risks—ranging from cybersecurity threats and
regulatory hurdles to global economic changes. Still, with Mike at the helm,
the company handled these uncertainties through strong governance, clear
strategies, and adaptability.
Caution in the Future
The planned separation of NCR into Atleos and Voyix also brought certain risks.
From market reactions to regulatory approvals and debt structures, there were
many uncertainties. However, the team remained optimistic, believing the
separation would create better opportunities for growth and innovation in both
entities.
Legacy of Leadership
Mike Hayford leaves behind a legacy of transformation, resilience, and
forward-thinking leadership. From enhancing digital services to creating a
customer-first culture, he redefined what NCR stood for in the modern world.
His story is a testament to how vision, integrity, and people-centric values
can shape the future of a historic company.
Timeline: Mike Hayford’s Professional Journey
1980s–Early 1990s
- Education
- Earned
Bachelor of Science in Accounting and Computer Science from
University of Wisconsin-La Crosse.
- Completed
MBA from Northwestern University – Kellogg School of Management.
2000s–2013
- Metavante
Technologies
- Served
as President & COO.
- Played
a key role in merging with FIS (Fidelity National Information
Services), forming the world’s largest financial tech company.
- FIS
(2009–2013)
- Worked
as Chief Financial Officer (CFO) and Corporate Executive Vice
President.
2015–2018
- Motive
Partners
- Co-founded
and served as Senior Advisor.
- Focused
on investments in technology-led financial services firms.
April 2018
- Appointed
CEO of NCR Corporation
- Began
the digital transformation of the 138-year-old company.
2018–2023
- Led
NCR’s evolution into a software-led, "as-a-Service"
enterprise.
- Focused
on digital banking, self-checkout, and payment systems.
- Promoted
a transparent, customer-first culture.
August 2022
- Appointed
to the President’s National Infrastructure Advisory Council (NIAC).
2022–2023
- Served
on multiple boards:
- Atlanta
Police Foundation
- Georgia
Music Accord
- Georgia
Tech Advisory Board
- Woodruff
Arts Center Board of Trustees
October 11, 2023
- Announced
retirement from NCR Corporation.
- Confirmed
successful separation into two entities:
- NCR
Atleos (ATM business)
- NCR
Voyix (digital commerce)
October 16, 2023
- Separation
of NCR into Atleos and Voyix officially took place.
Post-Retirement (2023–Present)
- Recognized
and appreciated by successors and colleagues for his leadership,
mentorship, and transformative impact.
