Journey of Sugandha Agarwal: Founder and CEO of Docttocare -Entrepreneur
Story of Docttocare
Sugandha Agarwal, a passionate entrepreneur based in
Bengaluru, embarked on a mission to bridge the healthcare gap between urban and
non-metro regions in India. In 2016, she co-founded Docttocare, a digital
health platform that aimed to make quality medical services accessible to
people in smaller cities and towns. Her goal was to simplify the often complex
and stressful journey of finding and booking surgeries in reputed hospitals.
Building a Digital Bridge for Healthcare
Docttocare was designed as an end-to-end online platform
that connects patients with doctors, clinics, hospitals, and wellness centres.
Sugandha envisioned the platform as a one-stop destination where users could
search for healthcare providers based on location or specialty, and book
appointments with ease, eliminating the barriers often faced by those in
underserved areas.
Personalized Support for Patients
What set Docttocare apart was its strong focus on
handholding patients through the entire process. From identifying the right
hospital and doctor to scheduling appointments, booking budget stays near the
treatment centre, and even arranging transportation — the platform ensured
users didn’t have to navigate the healthcare system alone.
From Tech Enthusiast to HealthTech Leader
Before starting Docttocare, Sugandha worked in diverse roles
that shaped her skills in tech and business. She was a Business Analyst at
Google Maps Street View from 2015 to 2016, where she helped create over 100
virtual tours of different locations — an experience that deepened her
understanding of digital platforms and customer journeys.
Empowering Women through Community Platforms
In 2022, Sugandha briefly worked with Pankhuri, a
women-centric platform focused on community engagement, empowerment, and
inspiration. This experience further enriched her commitment to inclusivity and
impact, which reflects in how Docttocare prioritizes personalized care,
especially for women and families.
Angel Investor and Role Model
Beyond being a startup founder, Sugandha is also an angel
investor in tech startups, supporting emerging ventures with innovative
solutions. Her journey and leadership were recently recognized when she was
crowned Mrs. India 2024, reinforcing her multifaceted persona — entrepreneur,
investor, and community leader.
Making Surgeries Hassle-Free
One of Docttocare’s standout features is simplifying access
to surgeries in top hospitals. The platform specializes in helping users secure
hassle-free surgery appointments at reputed medical institutions. It also
offers help with related logistics such as arranging accommodations and even
managing medical funds for surgeries.
Journey of Sugandha Agarwal: Founder and CEO of Docttocare -Entrepreneur# startup#age#net worth#investor#Docttocare story#Sugandha Agarwal story
Financial and Travel Support Included
Understanding the financial strain that medical treatments
often bring, Sugandha ensured the platform supports insurance claim assistance,
fundraising options, and ambulance and transport services. These added services
reduce patient stress and make the journey to recovery smoother and more
manageable.
Specializing in Critical Care
Docttocare focuses on key specialties where timely
intervention is critical: gynaecology, orthopaedics, paediatrics, and cancer
treatment. These were identified as high-priority areas for patients in tier-2
and tier-3 cities, where specialist care is often unavailable.
A Team with a Mission
Though the company operates with a lean team of 11–20
employees, their impact is significant. Under Sugandha’s leadership as CEO and
Managing Director, the team continues to improve healthcare accessibility while
building trust among patients and doctors alike.
A Recognized and Funded Venture
Docttocare has raised $567K in funding and has stood out in
a crowded market of over 180 competitors, including major players like Zocdoc,
Lybrate, and Kivi Health. Its focused vision, robust features, and social
impact have helped it build a distinct identity in India’s digital healthcare
space.
A Tech-Powered Health Movement
With headquarters in Bengaluru and a strong tech foundation,
Docttocare is more than just a booking platform — it’s a healthcare movement.
Sugandha Agarwal’s journey is a testament to how purpose-driven innovation can
bring life-changing services to the people who need them the most, making her
one of the standout leaders in India’s HealthTech ecosystem.
Timeline for story
2015-2016 – Worked as a Business Analyst at Google Maps
Street View
2016 – Co-founded Docttocare to bridge healthcare gaps in
non-metro regions
2022 – Briefly worked with Pankhuri, a women-centric
platform
2024 – Recognized as Mrs. India 2024 and became an angel
investor
